Privacy Policy

Definitions

• Account: Your registered profile used to access the Service.
• Application: Ryder, the mobile application provided by Fastran Technologies Pvt Ltd.
• Company: Fastran Technologies Pvt Ltd, located in Chennai, Tamil Nadu, India.
• Device: Any device such as a smartphone, tablet, or computer used to access the Application.
• Personal Data: Any information that relates to an identifiable individual.
• Service: The Ryder app and related offerings provided by the Company.
• Usage Data: Data collected automatically when using the Application.
• You: The user of the Service, or the entity you represent.

Information We Collect

Personal Data

We may collect the following personal information:

• Full name
• Mobile number
• Location data (with your consent)

Usage Data

We automatically collect data such as IP address, browser type, app version, pages visited, and timestamps. When accessed via a mobile device, we may also collect device identifiers and operating system version

Location Data

Location data is collected to provide features such as nearby rides and route tracking. You can enable or disable this access through your device settings at any time.

How We Use Your Data

Your data is used for purposes including:

• Providing and maintaining the Service
• Creating and managing your Account
• Fulfilling our contractual and legal obligations
• Sending essential service-related notifications
• Providing customer support

Sharing Your Information

We do not share your personal data with third parties, affiliates, advertisers, or partners. Your data is only used internally for service delivery and improvement.

Data Retention

We retain your Personal Data only as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal requirements. Usage Data may be retained longer for analytical and security purposes.

International Data Transfers

If your data is transferred outside India, we ensure appropriate safeguards are in place to protect your privacy rights and comply with applicable laws.

Your Data Rights

You have the right to access, update, or delete your personal data. You may do so by accessing your account settings or by contacting us directly.

Please note that we may retain some data if required for legal, security, or operational reasons.

Children's Privacy

Our Service is intended for users aged 13 and above. We do not knowingly collect personal information from children under the age of 13. If you believe a child has submitted personal data, please contact us immediately for removal.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the "Last updated" date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: sa@fastran.io

Fastran Technologies Pvt Ltd, Chennai, Tamil Nadu, India